Strategic goals

We are committed to ensuring that we deliver quality revenue management services to our customers that are fair, efficient and deliver benefits for all Victorians.

To support this pledge, we align ourselves with six key strategic goals:

  • Manage the revenue and meet all our foundation work commitments
  • Improve the efficiency and effectiveness of our business
  • Maximise compliance
  • Make it easier for customers to do business with the SRO
  • Ensure an organisation of capable, adaptable and engaged people
  • Ensure the SRO is positioned to meet the challenges of the future