Customer services
| Financial year | Number of applications |
|---|---|
| 2002-2003 | 32,267 |
| 2003-2004 | 28,705 |
| 2004-2005 | 37,970 |
| 2005-2006 | 39,692 |
| 2006-2007 | 39,294 |
| 2007-2008 | 40,015 |
| 2008-2009 | 44,050 |
| 2009-2010 | 49,108 |
| 2010-2011 | 30,683 |
| 2011-2012 | 31,373 |
| 2012-2013 | 34,366 |
| 2013-2014 | 16,476 |
| 2014-2015 | 11,464 |
| No. | Postcode | Suburbs | Number of applications |
|---|---|---|---|
| 1 | 3977 | Cranbourne, Botanic Ridge, Cannons Creek, Devon Meadows, Skye | 726 |
| 2 | 3029 | Hoppers Crossing, Tarneit, Truganina | 714 |
| 3 | 3064 | Craigieburn, Donnybrook, Kalkallo, Mickleham, Roxburgh Park | 523 |
| 4 | 3754 | Doreen, Mernda | 391 |
| 5 | 3978 | Cardinia, Clyde | 374 |
| 6 | 3030 | Cocoroc, Derrimut, Point Cook, Quandong, Werribee | 295 |
| 7 | 3750 | Wollert | 269 |
| 8 | 3809 | Cardinia, Clyde | 251 |
| 9 | 3000 | Melbourne | 188 |
| 10 | 3335 | Melton, Plumpton, Rockbank | 120 |